Wednesday, May 27, 2015

Your iPhone or Mac May Lose Apple Repair Support in June




According to the internal documents obtained by 9to5mac, multiple iPhone and Mac models will be tagged as obsolete on June 9

According to the internal company documents obtained by the folks over at 9to5mac, Apple is about to axe support for multiple models of Macs, iPhone, and other products, as reported about Apple news. The Apple Care warranty will end as Apple purportedly plans to tag multiple models as “obsolete” this coming June and will stop providing support.
Once a device has been tagged as “obsolete” or vintage by the company, it will stop to provide services and repair facilities to users of those devices at its retail outlets, which are located in numerous locations across the world and operated by authorized service providers. The only exception to this rule are Apple Stores in Turkey or California, where if a device is marked as obsolete, the company still offer continued support. However, there’s no need to be alarmed, as Apple only adds 5-7 years old models to the list, which is more or less a lifetime in terms of tech devices. The list of devices with the vintage tag is maintained on the official website according to latest Apple news.
In addition to this, this year the original iPhone model will also finally loose its vintage tag in the United States. Apple previously tagged the device as obsolete in almost all the countries in 2013.
Quite a few Mac models are also going to be tagged as obsolete in June. These models include MacBook Pro (17-inch, Mid-2009), iMac (20-inch, mid 2007), and iMac (24-inch, mid 2007). If any of these products are brought in for repair or service in AP/CN/EU/JP/LA/US stores, Apple personnel will decline service of the devices. Same as the original iPhone, a few more devices are also losing their vintage status, after gaining the obsolete tag in 2013. These devices include Xserve (Late 2006), MacBook Pro (15-inch, 2.4/2.2GHZ), MacBook Pro (17-inch, 2.4GHZ) AirPort Express Base Station, and Xserve RAID (SFP, Late 2004).
The status change for all the aforementioned devices will officially happen on June 9, 2015. Although, Apple is axing repair support for these devices by Apple Stores or Resellers, the company will offer continued support over phone for customers who have signed up for the AppleCare service.
The complete list is includes iPhone 3G and iPhone 3GS, along with the ones manufactured in China, along with original iPhone. As far as Macs are concerned, then these includes, MacBook Pro (17-inch, 2009), 2007 models of iMac- 20 and 24 inch. MacBook Pro (15-inch, 2.4/2.2GHZ) and MacBook Pro (17-inch, 2.4GHZ).


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